There’s one thing that amazes me about what we do. It’s not the sophisticated technology inside a Segway Personal Transporter (PT) that enables it to balance and provide an experience like none other. Nor is it the chance to work with incredibly passionate people who show up to work each day to face what at times seems like an insurmountable challenge: educate the world on what the Segway PT is, what it’s for, and why they should get one.
The thing that keeps many of us coming back each day is the chance to hear from customers about their experiences using our product. It could be a snippet about what the neighbors say when they first see an i2 go by. Maybe it’s about how their commute was flipped upside down from being stuck in traffic to being free from a defined route or scheduled pick-ups. Or, quite simply, it could be how they were able to experience life in a whole new way.
These experiences come from everywhere around the globe, transcending culture, language, age, and race in a way that seems to reinvigorate confidence in our future while solving today’s problems. And yet, at the end of the day, what we do is simple.
We provide a new (well, relatively so as far as transportation goes) and different way for people to get around. For the more than 650 police departments and security organizations worldwide that use our product, it’s serious business; providing mobility as a means to starting a conversation and reconnecting with the community.
To you and me, the use is less critical, but equally gratifying. It can be a really fun way to get from home to work and grab a coffee and paper on the way in. Or perhaps it’s the most memorable way to tour a city. Regardless of exactly what “it” is, life on a Segway PT is the same familiar world, transformed. Words here can’t describe it. You just have to try it.
Through our customers is a central theme. Therein lies a willingness to make a social sacrifice to try something new and be a little different. Today, we acknowledge your commitment to change and invite you to share experiences and connect with each other.
So with this primary purpose of connecting our customers, please accept our warmest invitation to join us at Segway Social. There you’ll be able to tell the world where you are, what you do each day with your Segway PT, join similar interest groups, swap photos, post tips & tricks, and even educate us about how you’re helping the environment through the use of your Segway PT.
Without further ado, please come on over – owners and non-owners alike – to http://social.segway.com and participate with us as we loosen-up the collar a few notches and show the world a little more about the experiences of being a part of the greater Segway community.
Eric Fleming is marketing communications manager for Segway Inc. with close to 6 years being atop two wheels.