Shipping policy
ORDER PROCESSING:
We usually ship same day or next day, but please allow up to 2 days to process your order. We will send you an email to let you know your order is on its way.
STORE PICKUP:
Orders can be collected from our head office:
Segway NZ
36 James Mackie Road
RD2
HELENSVILLE
Auckland
An email will be sent when your order is ready for pickup, please wait for this email before coming to collect your order.
DELIVERY:
Delivery is available New Zealand wide.
Rates vary depending on your location, and the product that is ordered. Please add the product to your cart in order to get a shipping quote.
INTERNATIONAL SHIPPING: We do not offer international shipping at this stage.
REFUNDS, RETURNS AND EXCHANGES: You can view our refunds, returns and exchange policy here: https://www.segway.co.nz/policies/refund-policy